Water in the switchboard or wiring
Rain through the roof, a flooded garage, water in light fittings. Stay clear, don’t reset anything, and ring. Wet wiring needs testing before it’s switched back on.
Storm season
Storm damage electrician, Coffs Coast.
Storm-damaged wiring and switchboards made safe and repaired, reports for your insurer, and your home set up for the next one — surge protection, generator inlets and safety switches.
- ✓ Storm call-outs, day and night
- ✓ Reports for insurance claims
- ✓ Licensed & insured
- ✓ Woolgoolga, Coffs Harbour & Grafton
Powerlines down? Stay at least 8 metres away and call Essential Energy on 13 20 80.
Lines in the street, the pole and the service line to your house belong to the network — an electrician can’t touch them until they’re made safe.
Trees on the house, roof damage or flooding: SES on 132 500. If anyone is in danger or there’s fire: 000 first.
After the storm
When the damage is on your side of the meter.
If the street has power and you don’t, or water has got into anything electrical, that’s Mac’s job.
Power out — but only at your place
If the neighbours have power and you don’t, or a safety switch keeps tripping since the storm, the fault is usually inside your property.
Storm-damaged meter box, wiring or fittings
Damaged meter boxes, outdoor powerpoints, lights and cabling made safe first, then repaired properly and signed off.
Reports for your insurance claim
Mac can write up what was damaged, what caused it and what the repair involves, so you’ve got what the insurer asks for.
Before the storm
Get ready before the next one.
Storm season on the Coffs Coast runs through spring and summer. These are worth sorting while the sky’s still blue.
Surge protection
A surge protection device fitted at the switchboard helps protect TVs, computers, appliances and aircon from power surges during storms and when the power comes back on.
Generator inlet
A generator inlet and changeover switch lets you run the house — or the circuits that matter — from a portable generator during a long outage, safely and legally.
Safety switch check
Safety switches tested, and older boards upgraded so every circuit is protected. They’re what cuts the power fast when water gets where it shouldn’t.
Running a generator?
Never plug it into a powerpoint.
Back-feeding a generator through a powerpoint with a double-ended lead can send power back out into the street and kill a line worker fixing the outage. It can also damage your wiring and the generator.
The safe way is a generator inlet with a changeover switch, installed by a licensed electrician.
Storm emergency?
Don’t fill in a form — ring. Storm call-outs are taken day and night, and you’ll be told what you’re up for before work starts.
Common questions
Storms and your power.
Who do I call if powerlines are down?
Essential Energy on 13 20 80 — and 000 if anyone is in danger. Stay at least 8 metres away and keep others back. Once the network side is safe, Mac can sort anything on your side of the meter.
The power came back on but something’s not working. Is that you?
Yes. Dead circuits, a safety switch that won’t reset, or appliances that stopped after the storm are all worth a call.
Will surge protection stop lightning damage?
It helps a lot with surges from storms and the power coming back on, which is where most damage comes from. Nothing gives full protection against a direct lightning strike, so it’s still worth unplugging expensive gear when a big storm is close.
Can I just run my generator through a powerpoint?
No. It’s illegal and dangerous — it can back-feed into the network. A generator inlet with a changeover switch is the safe way to do it.
Can you write a report for my insurance company?
Yes. Mac can inspect the damage and provide a written report for your claim.
Do you come out after a storm at night?
Yes — call 0434 023 625. Storm call-outs are taken day and night across Woolgoolga, Coffs Harbour and Grafton.
Get a quote
Tell Mac what you need.
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